FAQs
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What are the handmade products made of?
Our products are made from a water-based composite eco-friendly materials that contains no solvents and VOCs like regular resins.
How do these products feel like?
It's quite comparable to stone. A little lighter in weight but still very durable. Smooth to the touch and heavier than traditional resin products.
Some of our products like the Rainbow Trays can weigh almost 1.5kg.
Why does my product have air bubbles?
Due to the nature of the material and making process there may be some air bubbles on the surface of our products, but we try our best to limit these as much as possible. With all products being handmade this isn’t always guaranteed.
What does it mean Terrazzo, Splatter, Solid and Swirl?
These are all different styles that can be used to make a product.
Terrazzo - is a pattern similar to the original terrazzo floors that consists of small, irregular shapes embedded into the material. It's a more complex and time consuming technique thus we only make it available in products that have a flat surface.
Splatter - this style gives a final result of scattered random drops similar to flicking paint with a brush.
Solid - this style contains single colored products or products containing multiple single colored sections (e.g. color block).
Swirl - this style can be best compared to a marble like pattern.
Why can the color or pattern be slightly different?
Everything is made to order or done in small quantities by hand to reduce waste, so slight variations in colours and patterns may occur within the same product listing. We do try our best to keep everything as close as possible but it really emphasis the handmade and unique nature of the products.
How do I take care of my product?
The item is sealed and can be cleaned with a damp cloth and mild soap. Using any harsh cleaning products or harsh scrubbing will damage the surface of your piece. We also advise to wipe up any strong contaminants such as wine or coffee as soon as possible.
Is the product waterproof?
All our products are sealed with a food safe, solvent free, non-toxic sealer making it water-repellant, not waterproof.
Is the product food-safe?
Food-safe means it can come in contact with food and not create a food-safety hazard. Although our products are sealed with a food-safe sealer, they are not meant to eat food off of.
Do you accept custom orders?
We do indeed! If you see something you like, but would prefer it in a custom colour to better suit your interior we are more than happy to try and make it for you. You can find in each product a link bottom that when selected allows you to go directly to WhatsApp business add a note so you can describe what is your preference. Of course if you want to complete it with a picture or would like to discuss some options first, just contact us .
Please keep in mind that custom orders/surprises take longer for us to produce, can’t be cancelled or returned and are excluded from any discounts and/or promotions.